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No Prompt To Save When Closing Note Screen (Doc ID 1286204.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.


Users are not prompted to save notes if they attempt to close the notes form prior to saving.

User enters a note into the notes form and does not select save
User attempts to close form

Pop Up message should instruct user to save the note before exiting the form

How is this addressed?


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