Delegate via Vacation Rule is Ignored and Approval Notification goes to Original Approver (Doc ID 1286377.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version: 12.1.1 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Goal

An Approver sets a vacation rule to delegate approvals to his subordinate but after the subordinate approves, the expense report is pending on the original Approver's action. Why?

For example,
1. Approver B sets a vacation rule, delegates all notifications to User C.

2. User A submits an expense report, this expense report needs approval from B.

3. User C approves the expense report but still the expense report is pending approval from the original Approver B.

Solution

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