Advanced Collections: Collections Agent Form (IEXRCALL) Errors When Attempting to Get A List of Values (LOV) - APP-AST-207372: The List of Values Has No Values (Doc ID 1286505.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form
***Checked for relevance on 21-Dec-2012***


Symptoms

The value is missing in the list of values when doing a search on Organization.  Receive the following error message:

APP-AST-207372: The list of values has no values

Steps to Reproduce:
Responsibility:  Advanced Collections
Navigation:  Collections Agent > Collection > Collections
Pull Value of First Name
Try using LOV for Organization field

Cause

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