My Oracle Support Banner

Incorrect Time Display In Email Center (Doc ID 1286573.1)

Last updated on AUGUST 24, 2018

Applies to:

Oracle Email Center - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms


Incorrect time is displayed in Email Center due to inconsistencies in the timezones.

Steps to Reproduce

  1. (R) Email Center Agent Console
  2. (N) Summary page
  3. Note down the time displayed at the bottom of the page
  4. (N) Profile
  5. At the left pane, navigate to Calendar -> Time Zone
  6. Set any Timezone difference CET or GMT and validate the changes.
  7. (N) Summary page
  8. Compare the page time with the previous one.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.