Error When Adding Personal Addresses in Self Service HR

(Doc ID 1286678.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version and later
Information in this document applies to any platform.


Attempting to add an additional address in Self Service HR, the following error occurs.

oracle.apps.fnd.framework.OAException: java.lang.ClassCastException
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(
at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(

The issue can be reproduced at will with the following steps:
1. Go in to 'Personal Information' screen. Under 'Other addresses', click on 'Add'.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms