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How To Improve Performance When Item Instance Selected In Service History Form? (Doc ID 1286748.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
Form:CSFDCMAI.FMB - Dispatch Center
Form:CSFDCHIS.FMB - Service History


Goal

How to improve performance when only "Item Instance" selected to query result in Service History form?

Details:
1. Responsibility >> Field Service Dispatcher >>Dispatch center >> Query a Task.
2. Right click on Task  >> Service History.
3. Enter Instance number >> Search.
3. System takes long time to retrieve record.

Solution

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In this Document
Goal
Solution
References


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