Error: APP-CSF-223257 When Clicking On Dispatch Center Menu (Doc ID 1286930.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 17-Jun-2013
Form:CSFDCMAI.FMB - Dispatch Center


Symptoms

When attempting to open the Dispatch Center the following errors can occur.
ERROR
-----------------------

Error message
APP-CSF-223257:Error in PLAN.REFRESH_PLANBOARD:
ORA-04062:signature of package"APPS.CSF_PLANBOARD_TASKS" has been changed

or

APP-CSF-223257: Error in CSFCTTKS.HANDLER: ORA-06508: PL/SQL: could not find program unit being called



STEPS
-----------------------
Responsibility: Field Service Manager.
Navigator: Field Service Dispatcher - Dispatch Center


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms