Mailer Crashes due to "javax.mail.MessageRemovedException" error while Processing Inbound Emails (Doc ID 1287266.1)

Last updated on OCTOBER 07, 2016

Applies to:

Oracle Workflow Cartridge - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

In R12, intermittently, Mailer Inbound Processor crashes, need to bounce Mailer to have it working again.
The following errors can be found in Mailer log file :

Problem encounted when reading new messages -> javax.mail.MessageRemovedException
Processor Exception was thrown due to lost connection

and then subsequent attempts by Mailer to open its Inbox fail with :

Unable to connect to mail store

Cause

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