Payroll (PYUGEN) Processes Error: APP-PAY-06882: Assertion Failure Detected at Location pyibccv:1 (Doc ID 1289017.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

Find that when running a Payroll (PYUGEN) process that one of the following error(s) is seen:

ERROR
HR_51118_HRPROC_ERR_OCC_ON_ASG
ASGNO nnnnn
APP-PAY-51118: Error was encountered when processing assignment nnnnn
HR_6882_HRPROC_ASSERT
LOCATION pyibccv:1
APP-PAY-06882: Assertion failure detected at location pyibccv:1.

Cause: an internal error has occurred at location pyibccv:1.
Action: please contact your Oracle customer representative.

• Where nnnnn is the assignment number that this issue is occurring to.

or

ERROR
Error was encountered when processing assignment nnnnn
Error was encountered when processing Element Type <Element Name>
Assertion failure detected at location pyibccv:1.

Cause: an internal error has occurred at location pyibccv:1.

• Where <Element Name> is the name of the Element that the issue is occurring to

or

HR_51119_HRPROC_ERR_OCC_ON_ET
ETNAME Tax Information
APP-PAY-51119: Error was encountered when processing Element <Element Name>
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-00001: unique constraint (HR.PAY_ACTION_CONTEXTS_PK) violated

SQL_NO 1508
TABLE_NAME pay_action_contexts
APP-PAY-06881: Error ORA-00001: unique constraint
(HR.PAY_ACTION_CONTEXTS_PK) violated has occurred in table pay_action_contexts at location 1508

Cause: an oracle error has occurred. The failure was reported on table
pay_action_contexts at location 1508 with the error text ORA-00001: unique
constraint (HR.PAY_ACTION_CONTEXTS_PK) violated
.
Action: Please contact your support representative.

HR_6938_HRPROC_RETRY_PAST
APP-PAY-06938: An earlier unsuccessful action exists for this Assignment.
This action may have Errored or be Marked for Retry. Please retry the assignment action before proceeding.

HR_6882_HRPROC_ASSERT
LOCATION pyitfcxtb:1
APP-PAY-06882: Assertion failure detected at location pyitfcxtb:1.

Cause: an internal error has occurred at location pyitfcxtb:1.

Action: please contact your Oracle customer representative.

*** glibc detected *** double free or corruption (!prev): 0x08bbaef8 ***
/poss1i/applmgr/11510/pay/11.5.0/bin/PYUGEN
Program was terminated by signal 6

*  See Cause 8 for the above error.

This error has been seen in Payroll, QuickPay, and RetroPay processes which all use PYUGEN.   As PYUGEN is the payroll engine used across the payroll application, it can be expected that this error could be seen by any of the support legislation's executing this process.

Cause

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