Question Marks (?) are Displayed Instead of Arabic Letters when Creating an Offer Letter (Doc ID 1289163.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 to 12.1.3.2 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 04-Jul-2014***

Symptoms

When viewing an offer letter for an applicant, the following occurs:

Dear ???????????

We are please to offer you the position of ?????????????? with Company working in the ?????????? ????????????? ????????? Department.

EXPECTED BEHAVIOR
-----------------------
Expect the applicants name, position and department to show correctly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to home page.
2. Search vacancies and click on applicant .
3. Action: View Offer Letter.

Cause

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