MFS Laptop/PPC Debrief Lines Error: 'Invalid Account ID' (Doc ID 1289611.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Mobile Field Service - Version 12.0 and later
Oracle Field Service - Version 12.0.0 and later
Information in this document applies to any platform.
Form:CSFFEDBF.FMB - Debrief


Symptoms

When attempting to do a material debrief from MFS Laptop get the following error in Debrief form

Invalid Account ID



The issue can be reproduced at will with the following steps:
1. Logon to MFS Laptop
2. Do a material debrief

This issue does not limit itself to debrief created on Mobile Field Service. Theoretically it can be created through other responsibilities as well. It is most likely to occur through MFS though.

Cause

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