Unable to Back Out Open Life Event when Unrestricted is Present
Last updated on DECEMBER 21, 2017
Applies to:Oracle Advanced Benefits - Version 12.0 HRMS RUP 7 and later
Information in this document applies to any platform.
On : 12.0.7 version, Oracle Advanced Benefits
When attempting to backout the Open Life Event for employees who have an Unrestricted in Started Status, the following error occurs.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Process Open Enrollment Life Event for eligible employees.
2. Process enrollment elections.
3. Try to back out Open Life Event.
4. Receive error message.
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