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11.5.10: For Canadian Customers - Why Does iStore Error With "Unable To Locate A Valid Sales Tax Rate " When Using Vertex For Tax Calculations ? (Doc ID 1290323.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle iStore - Version and later
Information in this document applies to any platform.


When attempting to submit an order from iStore for a customer with a Candian Address the following error occurs. :-

Column p_location_id must have a value.
Unable to locate a valid Sales Tax rate for transaction.
Ensure that an active Sales Tax rate exists for the Location

However tax is being calculated via Vertex so why does this error occur ?


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