Root Cause: Serial Numbers Become Locked with Group_Mark_Id and Cannot be Transacted [Video] (Doc ID 1290344.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Form:INVTTESR.FMB - Enter Serial Numbers
Form:INVITSNU.FMB - Update Serial Number Information


Symptoms

When picking lot/serials, the serial becomes locked and cannot be selected.
Users see the message "Invalid Serial Number".
Can replicate at will.
Can reproduce the issue in various screens including Work in Process Backflush (WIP Issue) transactions and Miscellaneous Transactions.

Error
Invalid Serial number

Steps: Work in Process

Cause

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