Changing Shipping Information from the "Place Order" Page does not save changes (Doc ID 1291826.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
ibeCCkdBHdrShip.jsp


Symptoms

-- Problem

In iStore when the user changes shipping information from the final "place order" page, the changes are not saved.

--Expected Behavior

Expect the shipping information to be changed

-- Steps

1. Checkout a cart
2. Get to the Place Order page, but do not  place the order
3. Click on the Change button on Shipping Information section
4. Change the Shipping Method
5. Then click Change address and do not change the default selection – just click "Select"
6. Then click on "Continue Checkout"
7. Nothing has changed

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms