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Very Slow Response Time For Item Search In iProcurement (Doc ID 1292406.1)

Last updated on MAY 23, 2018

Applies to:

Oracle iProcurement - Version 12.0.0 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 21-Sep-2012***

Symptoms

In iProcurement R12
Users experience unusually slow response time for item search. Item search takes approximately 2 - 3 minutes to complete.

Expected Behavior

Item search take a few seconds to complete.

Steps To Reproduce

1. Log in and select iProcurement.
2. On shop page, search for item.


Trace may show any of the following (or similar) as having slow performance

 

Cause

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