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Very Slow Response Time For Item Search In iProcurement OR Failure of Web Server Bridge and idempotent to set to OFF (Doc ID 1292406.1)

Last updated on OCTOBER 03, 2023

Applies to:

Oracle iProcurement - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In iProcurement
Users experience unusually slow response time for item search. Item search takes approximately 2 - 3 minutes to complete.

Another symptom
Failure of Web Server bridge: No Backend server available for connection timed out of 10 seconds or idempotent to set to OFF or method not idempotent

Expected Behavior

Item search take a few seconds to complete.

Steps To Reproduce

1. Log in and select iProcurement.
2. On shop page, search for item.


Trace may show any of the following (or similar) as having slow performance

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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