Email Center Agent's Queued Messages Count Displays Zero
(Doc ID 1292626.1)
Last updated on JULY 25, 2023
Applies to:
Oracle Email Center - Version 12.0.6 and laterInformation in this document applies to any platform.
Symptoms
Email Center Agent sees a zero count for queued messages even though queued messages do exist for the email account assigned to the Agent.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |