Email Center Agent's Queued Messages Count Displays Zero (Doc ID 1292626.1)

Last updated on JULY 25, 2023

Applies to:

Oracle Email Center - Version 12.0.6 and later
Information in this document applies to any platform.

Email Center Agent sees a zero count for queued messages even though queued messages do exist for the email account assigned to the Agent.

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In this Document

Symptoms

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