Receipt Reversal Is Not Working When Paymentech Rejects Transactions (Doc ID 1292748.1)

Last updated on DECEMBER 13, 2012

Applies to:

Oracle Payments - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Receivables - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


Symptoms

After Fetch Settlement Batches is run,  failed settlement, bank account receipts do not get reversed and neither the receipt nor the associated IBY settlement are available to be reprocessed.

Cause

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