After Upgrading Database To 11g, All Credit Card Authorizations Are Failing

(Doc ID 1292939.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Payments - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 06-May-2013.

Symptoms

After upgrading database to  11g (11.2.0.1), Payments is not longer working. All credit card authorizations during receipt creation are failing with following error:

cc_merchant_id =[1234]
cc_receipt_number =
cc_cash_receipt_id =136661
Current system time is 17-DEC-2010 08:48:33
arzira: Opening SEL_UNIQUE_REF cursor...
Generated Unique reference = [979E1A4D61E552B6E0440003BA2193D3]
cr_id = [136661], cr_amount = [100]
Credit Card Authorization Status = []
PMT Error Location = []
Vendor Error Code = []
Vendor Error Message = []
Auxilliary Message = []

FND Log shows following detailed error message:

ORA-29273: HTTP request failed
ORA-6512: at "SYS.UTL_HTTP", line 1029
ORA-24247: network access denied by access control list (ACL)
ORA-6512: at line 6

Changes

Upgraded database to 11g.

Cause

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