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"APP-BEN-92403: When determining pay periods, a payoll id is required." When Trying to Save Enrollments (Doc ID 1293149.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Advanced Benefits - Version and later
Information in this document applies to any platform.


When attempting to save enrollments, the following error occurs:

APP-BEN-92403: When determining pay periods, a payoll id is required.
This error has occurred in the following package: ben_distribute_rates.get_periods_between.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Create a potential life event and process.
4. Go to the enrollment form, make an election and attempt to save.
Error occurs.




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