Able To Remove Standard Work Items From Strategy After Skipping
Last updated on JULY 26, 2017
Applies to:Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form
Users are able to remove standard work items from strategy after skipping. These work items are part of the standard strategy and should not be able to delete or remove work items.
The work items should not be able to be deleted as collectors can remove a skipped work item and there is no audit trail.
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