Able To Remove Standard Work Items From Strategy After Skipping

(Doc ID 1293530.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Form:IEXRCALL.FMB - IEX Startup Form


Users are able to remove standard work items from strategy after skipping. These work items are part of the standard strategy and should not be able to delete or remove work items.

The work items should not be able to be deleted as collectors can remove a skipped work item and there is no audit trail.




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