Mobile Field Service: Why Are Status Transitions Not Followed In MFS Sync Process When Task Updated By The Same User
(Doc ID 1293531.1)
Last updated on JULY 14, 2020
Applies to:Oracle Mobile Field Service - Version 18.104.22.168 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.
When a task is updated from the applications and from MFS, the server update should override the client.
Why is this not happening when the task is updated by the same user in both server and client?
2. Sync Mobile Client to download the task to the client.
3. Using the resources login, change Task status to 'Working' from FSTP
4. Now change the Task Status to 'Accepted' (as task is showing Assigned on MFS )
That means Working transaction (step 3) has been overridden by MFS (only because both updates are done by same user).
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