Alerts Fail With Error "APP-ALR-04020: Oracle Alert was unable to execute &VALUE" (Doc ID 1293533.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Alert - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 14-Dec-2012***

Symptoms

After upgrade from 11.5.10 to 12.1.3 and doing the setup of a new Organization, Alerts with action type of "SQL Statement Script" fail and do not run as before.


The issue can be reproduced at will with the following steps:
1. Upgrade from 11.5.10 to 12.1.3 and setup a new organization
2. Run Alert with action type of "SQL Statement Script"
3.ALECDC module: Check Periodic Alert runs in error with the error : APP-ALR-04020: Oracle Alert was unable to execute "&VALUE". Check that this file exists and that its read protection is set correctly.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run alerts with SQL scripts

Cause

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