Slow Performance When Updating Tax Code For Multiple Assignments On R12 (Doc ID 1293692.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Goal


When trying to update the Tax code information for people who have multiple assignments in HRMS and the system is hanging for 15-20 minutes. It eventually does the update but the performance is unacceptable for the payroll team.


Login to the Enter and Maintain people screen, enter any person with multiple assignments, go into the assignment screen and then select the statutory details screen. Change the date of the P6 issue date and save the record. It will hang on the screen for 20 minutes but eventually save the record.

Usually takes a few seconds to save the change. Now it takes 20 minutes.

The issue started to occur after we upgraded to R12.1.3

The most expensive sql is:

 


How can we solve this?


Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms