Last updated on JANUARY 10, 2017
Applies to:Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to update the Tax code information for people who have multiple assignments in HRMS and the system is hanging for 15-20 minutes. It eventually does the update but the performance is unacceptable for the payroll team.
Login to the Enter and Maintain people screen, enter any person with multiple assignments, go into the assignment screen and then select the statutory details screen. Change the date of the P6 issue date and save the record. It will hang on the screen for 20 minutes but eventually save the record.
Usually takes a few seconds to save the change. Now it takes 20 minutes.
The issue started to occur after we upgraded to R12.1.3
The most expensive sql is:
How can we solve this?
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