Configuration Validation Error, Cannot Book Orders
(Doc ID 1294300.1)
Last updated on JULY 07, 2023
Applies to:
Oracle Configurator - Version 11.5.10.2 and laterOracle Order Management - Version 12.1.3.2 to 12.1.3.2 [Release 12.1]
Information in this document applies to any platform.
Symptoms
On Configurator Build 11.5.10.25.43A, when configuring a PTO item, scheduling and then attempting to book order, the following error is found in the OM DEBUG log:
AFTER CALL TO SPC , STATUS : 7 OR 4 (In cases for R12, 12.1 & 12.2 releases)
DO NOT PROCESS RESULTS , ERROR
LEAVING OE_MSG_PUB.ADD
AFTER CALLING SEND_INPUT_XML: E
ECXEPTION IN CONFIGURATOR_VALIDATIONUser-Defined Exception
l_errmsg ORA-0000: normal, successful completion
L_MSG_DATA=Configuration validation resulted in error(s).
DO NOT PROCESS RESULTS , ERROR
LEAVING OE_MSG_PUB.ADD
AFTER CALLING SEND_INPUT_XML: E
ECXEPTION IN CONFIGURATOR_VALIDATIONUser-Defined Exception
l_errmsg ORA-0000: normal, successful completion
L_MSG_DATA=Configuration validation resulted in error(s).
STEPS:
1. Order Management Super User Responsibility
2. Configure a PTO Item
3. Attempt to book the order
4. Configuration validation error occurs
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |