Customers Workbench: Creating or Modifying a Customer and Receive an Error - The Taxpayer id <x> is invalid. Please enter a valid value (Doc ID 1294538.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When creating or modifying an existing customer record, and entering the taxpayer id the following error is raised even when the Id is valid:

The Taxpayer id <xxx> is invalid. Please enter a valid value

Cause

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