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Updating Migrated Customer Tax Details Cannot Save Because Tax Number Is Already In Use By Other Party (Doc ID 1294539.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle E-Business Tax - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Customers Module

You are attempting to update the tax profile of a migrated customer and receive the following error when saving:

ERROR
-----------------------
This tax registration number is already in use for party type: Third Party Site, party name: XXX., and party site name: ; XXX for the same period.


Steps to Reproduce:
Responsibility:   Receivables
Navigation: Customers > Customers
1. Query customer
2. Click on tax profile tab
3. Update a field and click on Save
The error is displayed

Cause

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