Account Merge Program Errors on IEX_STRATEGIES (Doc ID 1294786.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 12.1.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
Report:RAXMRG.RDF - Customer Merge

Symptoms

When merging two customer accounts, the merge log and output file ends in warning with the following messages:

Log file:
MSG-00001: Updating table IEX_STRATEGIES 16-DEC-2010 04:34:19
MSG-00001: Updating table IEX_STRATEGIES 16-DEC-2010 04:34:22
MSG-00100: merge_products errored out

Output file:
ERROR: IEX.IEX_MERGE_PVT.STRATEGY_MERGE
Updating table IEX_STRATEGIES
Updating table IEX_STRATEGIES

Cause

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