Click Aging Tab Get APP-JTF-210604 IEXAGTAB_BUCKET_LINES.AGING Not Initialized (Doc ID 1295453.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
IEXRCALL.fmb--Advanced Collections form

Symptoms


Navigate to Universal Work Queue > Select any customer > Click on the Aging Tab (at any view level Bill-to, Account, Customer)
Get error
APP-JTF-210604: Program error: Please inform your system administrator or
support representative that:

JTF_GRID package reports error:

DEVELOPER ERROR: jtf_grid.populate reports that:

grid: <IEXAGTAB_BUCKET_LINES.AGING>

has not been initialized. A grid must be specified using BLOCK.ITEM_NAME in UPPERCASE.

This error is in the form.

You have already recompiled forms, libraries, and objects, issue remains

Does not matter how you navigate to the Aging Tab, get same error. Even if you navigate directly to the Aging Tab from the IEXRCALL form.

Datasource for IEX_AGING_BUCKET_LINES is defined.

Cause

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