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Click Aging Tab Get APP-JTF-210604 IEXAGTAB_BUCKET_LINES.AGING Not Initialized (Doc ID 1295453.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Advanced Collections - Version and later
Information in this document applies to any platform.
IEXRCALL.fmb--Advanced Collections form


Navigate to Universal Work Queue > Select any customer > Click on the Aging Tab (at any view level Bill-to, Account, Customer)
Get error
     APP-JTF-210604: Program error: Please inform your system administrator or support representative that:

JTF_GRID package reports error:

DEVELOPER ERROR: jtf_grid.populate reports that:


has not been initialized. A grid must be specified using BLOCK.ITEM_NAME in UPPERCASE.


Steps you may have already completed:

-  You have already recompiled forms, libraries, and objects, issue remains
-  Does not matter how you navigate to the Aging Tab, you get same error.  Even if you navigate directly to the Aging Tab from the IEXRCALL form.
-  You've confirmed that the datasource for IEX_AGING_BUCKET_LINES is defined.


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