java.lang.StringIndexOutOfBoundsException When Replying to Email Messages in Email Center (Doc ID 1295634.1)

Last updated on MARCH 23, 2016

Applies to:

Oracle Email Center - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to respond to certain email messages,the following error occurs.

Error:

The following error occurred::

java.lang.StringIndexOutOfBoundsException: String index out of range: -34
No further information.


Steps:
(R) Email Center Agent Console
(N) Click on the Email Message
(N) Click on Reply

Cause

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