iStore Checkout Shopping Cart Fails During PunchOut Session With Error

(Doc ID 1295778.1)

Last updated on JANUARY 09, 2018

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.


When trying to Checkout a punchout shopping cart in iStore from procurement application, flow fails with the error message.

Error Stack is as follows:

at _ibeCPopPunchout._jspService(
at com.orionserver.http.OrionHttpJspPage.service(
at _ibeCScpViewA._jspService(
at oracle.apps.jtf.base.resources.FrameworkException.<init>(
at oracle.apps.ibe.punchout.exception.PunchoutException.<init>(
... 38 more
Error while constructing Item Tree.
at oracle.apps.ibe.punchout.protocol.handler.CXMLProtocolHandler.constructItemInTree(
at oracle.apps.ibe.punchout.protocol.handler.CXMLProtocolHandler.generateOrderResponse(
at oracle.apps.ibe.punchout.PunchoutManager.handlePunchoutOrder(
at _ibeCPopPunchout._jspService(


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