Migrated Dunning Plan available only in English not in other installed languages (Doc ID 1295893.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
Checked for Relevance 10-AUG-2012

Symptoms

Process  IEX: Dunning Letter Sets Migration for Staged Dunning migrates dunning plans only in   English, but not in other installed languages.

This results that migrated dunning plans can only be queried when logged in with NLS_LANGUAGE = US.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login with NLS_LANGUAGE = US:
Collections Method Setup - Create Dunning Plans:
Dunning plans can be queried.

2) Login on the same environment in another installed language:
Collections Method Setup - Create Dunning Plans:
No dunning plans are returned.

Cause

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