My Oracle Support Banner

Migrated Dunning Plan available only in English not in other installed languages (Doc ID 1295893.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Process  IEX: Dunning Letter Sets Migration for Staged Dunning migrates dunning plans only in   English, but not in other installed languages.

This results that migrated dunning plans can only be queried when logged in with NLS_LANGUAGE = US.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login with NLS_LANGUAGE = US:
Collections Method Setup - Create Dunning Plans:
Dunning plans can be queried.

2) Login on the same environment in another installed language:
Collections Method Setup - Create Dunning Plans:
No dunning plans are returned.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.