Multiple Identical Notes (3 Times) Appearing In Isupport Service Request
(Doc ID 1296607.1)
Last updated on JULY 21, 2020
Applies to:Oracle iSupport - Version 220.127.116.11 and later
Information in this document applies to any platform.
Service Request Notes show triplicate values when viewed within iSupport
There should be not be a duplicate entry for the Note
The issue can be reproduced at will with the following steps:
1. Login to the iSupport Application and view a Service Request
using the General Note setting.
Note triplicate values.
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