R12/AP: Selecting an Invoice for Payment with Employee Type Supplier Throws Error "Document Payee Bank Account Number is required" (Doc ID 1296740.1)

Last updated on APRIL 27, 2023

Applies to:

Symptoms

• When paying an invoice with a remit-to-account through the payment workbench (but not as a pay-in-full) and the payment process profile has a processing type of electronic, one of the following error messages are seen:

• This only happens for suppliers meeting the following criteria:

• An employee type supplier with the same bank account set up at both the supplier and supplier site levels.
• A supplier with the same bank account set up at both the supplier and address levels
  
  
  
• Remit_to_account is not populating for employee type supplier in payment workbench

• Example:

1. Create invoice with employee type supplier and verified the remit-to-account at header and line level of the invoice. It's populated properly
2. Go through navigation Payment - Entry open quick pay payment workbench window and fill the information with supplier and site, remit-to-account is not populated and clicking on adjust/invoice and select invoice, system throwing error "Document Payee Bank Account Number is required." and system not allow to do payment

Workaround
Payment can be made through pay in full, but remit-to-account field is null

Example:

1. Create invoice with employee type supplier and verified the remit-to-account at header and line level. It's populated properly.
2. Click on action button and select pay in full and check the remit-to-account field on invoice workbench is null and system allow to do payment.

Changes

None.

Cause

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