Next Credit Review Date Calculating Based On Previous Value Of Review Cycle (Doc ID 1296786.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Credit Management - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 16-JUL-2013***

Symptoms

You have a recommendation to change the Review Cycle.  However, the Next Credit Review Date is calculated based on the previous Review Cycle, prior to the recommendation.
This seems to happen if the credit application and case folder are created at the Bill-To level.

For Example:
The Review Cycle is correctly changed from Semi-Annually to Weekly at both the Bill-To (Site) and Account (Header) levels, but the Next Credit Review Date is updated incorrectly at the Bill-To level (shows +6 months instead of +1 week like the Account level).

Cause

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