Error Due To Difference In Application And Pc Times
(Doc ID 1297032.1)
Last updated on FEBRUARY 22, 2019
Applies to:Oracle Teleservice - Version 12.1.1 and later
Information in this document applies to any platform.
On : 12.1.1 version, Service Request Form
When attempting to select the time for Task Actual field,since the time is 1 min greater than the PC time, the following error occurs.
'You have selected a date and time after the present time. Do you want to continue?'
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Create a SR
- Go to task tab. Click on the actual start date calendar and select the present time shown in calendar.
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