Punchout Gets Error Code: 202 Supplier Site Does Not Respond (Doc ID 1297299.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Symptoms

When attempting to punchout to a supplier site, the following error occurs.
This is a new punchout supplier setup, and it is direct to supplier via XML (not cxml)

ERROR
-----------------------
<Company>: The supplier website is not responding.
Hide technical details of this error
Error Code: 202 Supplier Site Does Not Respond
Unable to send the Login Request XML.
Supplier Login URL: http://www.supplier.com/aafes/login.aspx
Request String: <?xml version = '1.0' encoding = 'UTF-8'?>
<request>
.
.

ProcessorException

No response received
Proxy Host: null
Proxy Port: -1
CA Certification File Location: /oracle_home/tstpz/apps/tech_st/10.1.2/sysman/config/b64InternetCertificate.txt
at oracle.apps.icx.punchout.processors.HttpPostProcessor.readResponse(HttpPostProcessor.java:270)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:112)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(PunchoutAMImpl.java:982)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.performLogin(PunchoutAMImpl.java:175)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create direct punchout definition for a supplier using XML (Oracle native)
2. Login to iProcurement
3. Click the link to the punchout
4. Get the error Error Code: 202 Supplier Site Does Not Respond

Changes

Cause

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