Field Service Debrief: Performance Issue - Form Taking Minutes To Open
(Doc ID 1297634.1)
Last updated on JULY 14, 2020
Applies to:Oracle Field Service - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Form: CSFFEDBF.fmb - Debrief
In the Service Request form > Tasks tab:
When clicking on the Debrief button it takes a number of minutes for the Debrief form to open.
The issue can be reproduced at will with the following steps:
- (R) Field Service Manager.
- (N) Find Service Request.
- Query a Service Request with a Task.
- Navigate to the Tasks Tab > Debrief button
=> Form takes minutes to open.
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