My Oracle Support Banner

FS Wireless Engineers Are Able To See Planned Tasks When They Should Only See Assigned Ones (Doc ID 1297642.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.


Tasks with planned status are displayed on the FS Wireless task list.
It is expected that only assigned tasks would be visible to the engineers.

The issue can be reproduced at will with the following steps:
1. Create Task.
2. Set task status to 'Planned'.
3. Connect to Field Service Wireless as an engineer and query all open tasks.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.