CSXSRISR: 'Service Requests Links Ext' Descriptive Flexfield Does Not Display Previously Entered Data
(Doc ID 1297893.1)
Last updated on JULY 14, 2020
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
Service Request Form - CSXSRISR.fmb
On release 12.1.3:
The 'Service Request Links Ext' descriptive flexfield on the Related Objects tab of the Service Request form does not display previously entered data for the flexfield.
This happens when using a context sensitive segment. The data for this segment is not retrieved.
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