Email Center Redirect Rule Not Working (Doc ID 1298324.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

Find the Email Center Auto Redirect rule is not redirecting emails as expected.

EXPECTED BEHAVIOR
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Expect Auto redirect rule to redirect emails as according to the rule value.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create New Auto Redirect Rule
2. Apply Rule to existing email account config in Oracle Email Center
3. send an email with the rule value to the email account

Changes

Cause

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