Customer Form Issue: Classification Field Is Not Displayed At Account Creation But is Available During Update (Doc ID 1298533.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Classification field is not displayed at account creation on the customer standard form.
After you requery the customer the classification field is displayed and can be updated.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers

  1. Create a new party.
  2. Enter the party name and add account related information.
  3. The Classification field is not available at this point to enter.
  4. Profile Class, Account Name and Description are displayed only.
  5. Save your record.
  6. Re-query the customer. Now, the Classification is displayed and the information can be added.




Cause

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