My Oracle Support Banner

Monthly Calendar Tab On The Mobile Field Service Laptop Displaying Data Inconsistently. (Doc ID 1298869.1)

Last updated on MAY 29, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On Mobile Field Service/Laptop: find that some tasks are displayed on the wrong date on the monthly calendar page when clicking the "This Month" link.

The issue can be reproduced at will with the following steps:
1. Create a SR/task, enter schedule start and end date.
2. Log on to the Field Service/Laptop.
3. Synchronize.
4. View the monthly calender by clicking the "This month" link.
5. Task are shown on wrong date.
5 Go to the next month view and come back to this month.
6 Task are shown on the right date.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.