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Bank Account Number Is Masked (Displayed With XXXXXXX) After Adding Additional Bank Account Owner (Doc ID 1298871.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


In R12.1.3, after adding an additional bank account owner on the Customers HTML form, the bank account number is displayed with XXXXXXX.  The profile option for masking is set to 'No Masking':

CE: Mask Internal Bank Account Numbers is set to 'No Masking'
AR: Mask Bank Account Numbers is set to 'Mask - First Four Digits Visible'

Steps to reproduce:

Responsibility: Receivables Manager
Navigation:  Customers > Customers
-Query a customer
-Click on Account Details icon
-Select Payment Details tab
-Under Bank Accounts section, click on 'Update' button
-Select a Bank Account Owner Name from the list of values.
-Save.  The bank account number is masked - displayed with XXXXXXX


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