R12: ZX: AP Tax Error When Validating Intercompany Credit Memo Invoices: An unexpected error has occurred. Please contact your system administrator.
(Doc ID 1299233.1)
Last updated on FEBRUARY 21, 2019
Applies to:Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
On EBS release 12,
Having the following issues for Intercompany Credit Memo Invoices :
1 - Validate the Intercompany Credit Memo Invoice, get following error :
Unexpected error during Tax Calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator.
2 - Click "Calculate Tax", get following error :
Payables could not calculate tax due to: An unexpected error has occurred. Please contact your system administrator.
3 - When trying to discard the invoice line, get the following error :
APP-SQLAP-10000: User-Defined Exception occurred in
with parameters ( P_Invoice_Id = &invoice_id P_Calling_Mode
=DISCARD LINE P_Error_Code = An unexpected error has
occurred. Please contact your system administrator.
while performing the following operation:
If CANCEL INVOICE Then Make Control Amount 0
Steps to reproduce
1 - Create AR Credit Invoice in Operating Unit 'A' Receivables and transfer it to Operating Unit 'B' Payables Interfaces as Intercompany Credit Memo.
2 - Import the above AP Invoice from Interfaces to Base tables
3 - Perform Invoice Validation or calculate Tax, observe that the Tax Calculation fails with Error Messages.
Note: This issue is occurring only for Intercompany Credit Memo Invoices and there is no issues with Intercompany Standard Invoices.
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