AP Tax Error When Validating Intercompany Credit Memo Invoices: An unexpected error has occurred. Please contact your system administrator.
Last updated on SEPTEMBER 14, 2017
Applies to:Oracle Payables - Version: 12.0.0 to 12.1.3 - Release: 12.0 to 12.1
Oracle Payables - Version: 12.0.0 to 12.1.3 [Release: 12.0 to 12.1]
Information in this document applies to any platform.
1 - Validate the Intercompany Credit Memo Invoice, get following error :
Unexpected error during Tax Calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator.
2 - Click "Calculate Tax", get following error :
Payables could not calculate tax due to: An unexpected error has occurred. Please contact your system administrator.
3 - When trying to discard the invoice line, get the following error :
APP-SQLAP-10000: User-Defined Exception occurred in
with parameters ( P_Invoice_Id = &invoice_id P_Calling_Mode
=DISCARD LINE P_Error_Code = An unexpected error has
occurred. Please contact your system administrator.
while performing the following operation:
If CANCEL INVOICE Then Make Control Amount 0
Steps to reproduce
1 - Create AR Credit Invoice in Operating Unit 'A' Receivables and transfer it to Operating Unit 'B' payables Interfaces as Intercompany Credit Memo.
2 - Import the aboove AP Invoice from Interfaces to Base tables
3 - Perform Invoice Validatio or calculate Tax, observe that the Tax Calculation fails with Error Messages.
Note: This issue is occuring only for Intercompany Credit Memo Invoices and there is no issues with Intercompany Standard Invoices.
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