Intercompany Invoices Error When an Offset Tax Rate Code is Not Assigned at the Rates Level - Error: An Unexpected Error Has Occurred. Please Contact Your System Administrator (Doc ID 1299332.1)

Last updated on SEPTEMBER 29, 2015

Applies to:

Oracle E-Business Tax - Version 12.1.1 and later
Information in this document applies to any platform.


1) Tax is not calculating on order lines.
2) Intercompany invoices are erroring with the following error when an offset Tax Rate Code is not assigned at the Rates level.

An unexpected error has occurred.  Please contact your system administrator


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms