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Purchase Order Not Being Approved, Debug shows: ZX.PLSQL.ZX_TRD_INTERNAL_SERVICES_PVT.GET_TAX_RELATED_COLUMNS_VAR ORA-01403: no data found (Doc ID 1299364.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Purchasing - Version 12.1.1 and later
Oracle E-Business Tax - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

Purchase Orders are not being launched from the createpo workflow and are not being approved as expected (last activity is CREATE_AND_APPROVE_DOC/SHOULD_DOC_BE_APPROVED COMPLETE N).
Debug log captured using instructions in <note 417238.1> shows

ZX.PLSQL.ZX_TRD_INTERNAL_SERVICES_PVT.GET_TAX_RELATED_COLUMNS_VAR -- 100:
ORA-01403: no data found

The general fnd debug messages show in addition:

po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.BEGIN 2 p_message_text = An unexpected error has occurred. Please contact your system administrator.
po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.20 1 l_length= 1
po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.END 2 End of subprogram.
po.plsql.PO_TAX_INTERFACE_PVT.CALCULATE_TAX.340.EXCEPTION 4 An unexpected error has occurred. Please contact your system administrator.;SQLERRM = User-Defined Exception

Cause

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In this Document
Symptoms
Cause
Solution
References

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