Purchase Order Not Being Approved, Debug shows: ZX.PLSQL.ZX_TRD_INTERNAL_SERVICES_PVT.GET_TAX_RELATED_COLUMNS_VAR ORA-01403: no data found

(Doc ID 1299364.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle E-Business Tax - Version 12.1.1 and later
Oracle Purchasing - Version 12.0.0 and later
Information in this document applies to any platform.


Purchase Orders are not being launched from the createpo workflow and are not being approved as expected (last activity is CREATE_AND_APPROVE_DOC/SHOULD_DOC_BE_APPROVED COMPLETE N).
Debug log captured using instructions in <note 417238.1> shows

ORA-01403: no data found

The general fnd debug messages show in addition:

po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.BEGIN 2 p_message_text = An unexpected error has occurred. Please contact your system administrator.
po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.20 1 l_length= 1
po.plsql.PO_TAX_INTERFACE_PVT.APPEND_ERROR.END 2 End of subprogram.
po.plsql.PO_TAX_INTERFACE_PVT.CALCULATE_TAX.340.EXCEPTION 4 An unexpected error has occurred. Please contact your system administrator.;SQLERRM = User-Defined Exception


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms