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Item Going On Configuration Hold (Doc ID 1300138.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.


After booking and  progressing the order for configuration eligible. Getting the following error:


Warning: Some of the selected options are not part of the existing configuration item's bill. Details are available in log file. The error was encountered in Org XXX INVENTORY ORG, where the following component(s) does not exist in configuration item Y for Order 2001172

Line 1.1.2 Option 1: Y1
Line 1.1.6 Option 2: Y2
Line 1.1.4 Option 3: Y3


1. Enter an order and configure the item.

2. Book the order and progress the order for configuration eligible


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