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How to correct MICR allotted to the wrong customer ? (Doc ID 1300183.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 12.0.0 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.


The issue problem is with the issue of MICR allotted to the wrong customer.

Receipt1 is coming with two transactions and MICR1(It is the new MICR coming in the system)
Receipt1 has two transactions TRX1 and TRX2. (in this order)

TRX1 belongs to Customer A
TRX2 belongs to Customer B.

So as per the observation of TRX order the Receipt will be created in CustomerA's name(TRX1 comes first) and both the transactions will be applied. (since Customer A and B has relationships)

In this process MICR1 gets mapped to Customer A.
But in true business sense. Customer B has sent the payment.
After few days the relationships between Customer A and B breaks away.
Now, Customer B sends a payment with MICR1 for TRX belonging to Customer B only.
But the MICR1 is mapped to Customer A.

In such scenario, how to change the mapping of MICR1 for that customer on the application?


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