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Double Entries In Dropdown Menu For Next Action After Install Base Search (Doc ID 1300350.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


Find that after doing an instance search in IB (JTT UI) and opening the 'view details' dropdown box in the resulting records, every menu option is displayed twice.

EXPECTED BEHAVIOR
-----------------------
Expect every dropdown option to be displayed only once

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to a responsibility like Install Base User - that uses the (old) JTT UI
2. Search an instance, e.g. by serial number
3. When found, open the dropdown box for 'View Details' -> see duplicated options (all)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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